Terms of service

Last updated 1 November 2026

These terms apply to the Dutyroll Slack app and dutyroll.tuper.app, made by Tuper (tuper.app). By installing or using Dutyroll you agree to them on behalf of your workspace.

Free plan

Free runs 1 rotation per workspace with any number of people. We will not turn current free features into paid ones for existing workspaces without notice.

Pro trial

The first install of Dutyroll in a workspace includes a 14-day Pro trial, no card and no automatic charge. When it ends the workspace is on the free plan: rotations beyond the first are paused, never deleted. One trial per workspace.

Pro

Pro costs $9 per month per Slack workspace, whatever the number of users, and allows unlimited rotations. It is sold through Polar (polar.sh), which acts as merchant of record and handles billing, taxes and invoices. A subscription renews monthly until you cancel; cancel any time with "Manage billing" in the app's Home tab or the link in your Polar receipt, and Pro stays active until the end of the paid period. If Pro ends, the oldest rotation keeps running and the others pause (nothing is deleted); they resume if you subscribe again. If Pro does not work for you, email us within 14 days of your first payment for a full refund.

What Dutyroll does and does not do

Dutyroll posts reminders of whose turn it is. It does not page anyone, replace an incident-management tool, or guarantee delivery: posts depend on Slack's API and our server, and a post can be late or missed. Don't rely on it as the only alert for anything safety-critical.

Acceptable use

Use Dutyroll in line with Slack's terms and your workspace's rules. Don't use it to spam channels or harass people. Dutyroll is for work teams and is not meant for anyone under 16.

Support

Email support@tuper.app; no account needed. We answer within 2 business days. Commands and setup help: dutyroll.tuper.app/docs.

No warranty and liability

Dutyroll is provided "as is", without warranties of any kind. To the extent the law allows, Tuper is not liable for indirect or consequential losses, and our total liability is limited to what you paid for Dutyroll in the 12 months before the claim.

Changes and contact

We may update these terms and will change the date above when we do. Material changes for paying workspaces are announced at least 14 days ahead. Contact: support@tuper.app.